Desmond Chandler founded our company in 1935. He approached two of his old school friends with a proposition to assist him in his newly acquired venture, at the recently purchased property at 91/92 Westgate, Grantham. Joe Pell and Tom Caunt were enthusiastic and prepared to join Mr Chandler, and so the Ironmonger's shop of D E Chandler opened.
Since that time the company has grown and evolved to now operate out of 7 locations across the East Midlands dealing in farm and horticultural machinery, with country stores at a number of sites.
With the emphasis on traditional value and service to the customer, the company started dealing in motor vehicles in 1982.We have been franchised dealers for SsangYong since 1995 at both our Grantham and Horncastle sites.
Chandlers aims to be at the forefront of the vehicle market in and around Lincolnshire, and remains a family business operated by the descendants of Joe Pell, striving at all times to achieve our customer's satisfaction, and exceed their expectation.
Motor Industry’s Code of Practice for Service & Repair
Our dealership is committed to an open, transparent and fair way of doing business. We have subscribed to the Motor Industry’s Code of Practice for Service & Repair, and committed to:
- Honest and fair services
- Open and transparent pricing
- Completing work as agreed
- Invoices that match quoted prices
- Competent and conscientious staff
- A straightforward, swift complaints procedure
- Alternative Dispute Resolution
The Motor Ombudsman Advisory and Conciliation Service will offer free impartial advice and when appropriate an Alternative Dispute Resolution (ADR) service that we are fully committed to in the event that you are not satisfied with the outcome of a dispute.
For further information you can visit their website at https://www.themotorombudsman.org or call their Consumer Advice Line: 0345 241 3008.